Terms of Service

Established: May 31, 2026 / Last updated: September 25, 2026

Introduction

These Terms of Service (the "Terms") set out the conditions for using CROSSIA and related services (the "Service") provided by Gakugeki Inc. and Gakugeki Co., Ltd. (株式会社学檄) (together, "we" or "us").

By using the Service, you agree to these Terms and to our Privacy Policy.

Article 1 (Accounts)

1. You must register your account with accurate information and are responsible for keeping your account and login credentials secure.

2. You may not let any third party use your account, or transfer or lend it.

3. We may restrict the use of an account in cases of misuse or where otherwise necessary to operate the Service.

4. If you are a minor, please use the Service with the consent of a parent or other legal guardian where required.

Article 2 (The Service)

1. The Service offers AI-generated audio and other content, conversations with AI, digital content, events, and other features we provide.

2. We may change the content, features, or terms of the Service, or end all or part of it.

3. AI generation and responses are produced automatically, and we do not guarantee their content, accuracy, quality, or fitness for a particular purpose.

Article 3 (Paid Services and Credits)

1. Some parts of the Service are paid. Prices, required credits, and other purchase terms are shown in the Service before you buy or use them.

2. Credits are a right to use eligible features within the Service. They cannot be exchanged for cash or other property, or transferred or lent to anyone else.

3. Purchased credits and other paid services are non-refundable, except where required by law or where we are at fault.

4. If a payment is reversed, refunded, or similarly cancelled, we may revoke the corresponding credits, content, tickets, or other rights.

5. Details such as the content, price, and conditions of each paid service are shown in the Service.

Article 4 (Use of AI Features)

1. When using AI features, you must not enter, send, or have the AI generate any of the following:

  • Content that infringes copyrights, trademarks, publicity or privacy rights, reputation, or other rights of others
  • Content that impersonates a real person or is intended to mislead others
  • Content that sexualizes children, or is otherwise illegal or against public order and morals
  • Content intended to harass, discriminate against, threaten, or otherwise harm others
  • Any other content that interferes with the proper operation of the Service

2. To keep the Service safe and prevent misuse, we may review inputs and refuse generation or take other necessary measures.

3. How we handle information entered into AI features and the data they generate is described in the Privacy Policy.

Article 5 (Generated Content)

1. To the extent any rights arise in audio or other content generated with the Service, those rights belong to you.

2. You may use generated content for commercial or non-commercial purposes, as long as you comply with the law and these Terms and do not infringe the rights of others.

3. You must not use generated content to mislead others, such as by presenting it as the statements, voice, or work of a real person.

4. We do not guarantee that generated content does not infringe the rights of others or that it is fit for a particular purpose.

5. How we handle generated content and other information relating to AI features is described in the Privacy Policy.

Article 6 (Content You Provide)

1. Rights in images, 3D models, audio, profiles, and other content you post, upload, or otherwise provide to the Service ("Submissions") belong to you or the rightful owner.

2. You represent that you hold the rights necessary to provide your Submissions to the Service.

3. You permit us to use your Submissions to the extent necessary to provide, operate, and improve the Service.

4. If we determine that a Submission violates the law or these Terms, we may remove it or take other necessary measures.

Article 7 (Handling of AI-Related Information)

How we handle generated content and other information relating to AI features is described in the Privacy Policy.

Article 8 (Prohibited Conduct)

When using the Service, you must not:

  • Violate the law, these Terms, or public order and morals
  • Infringe the rights or interests of others
  • Impersonate others or use another person's account without authorization
  • Access the Service without authorization, place excessive load on our systems, or otherwise interfere with its operation
  • Exploit bugs, payments, credits, or similar aspects of the Service
  • Reverse engineer or modify the Service's software, except as permitted by law
  • Harass or otherwise bother other users, creators, or third parties
  • Be involved with antisocial forces (organized crime groups and the like)
  • Engage in any other conduct we reasonably judge to be inappropriate for operating the Service

Article 9 (Restrictions)

If you violate these Terms, if misuse is found, or where otherwise necessary for the safe or proper operation of the Service, we may, without prior notice, refuse generation, remove content, restrict features, suspend your account, or take other necessary measures.

Article 10 (Closing Your Account)

1. You may close your account using the method we provide.

2. If you have unsettled transactions, rewards, upcoming events, or other pending transactions, we may restrict account closure until they are completed.

3. How we handle your information after you close your account is described in the Privacy Policy.

Article 11 (Changes, Interruption, and Termination of the Service)

1. We may change, interrupt, or end all or part of the Service for maintenance, outages, the suspension of external services, natural disasters, or other operational reasons.

2. If we end the Service as a whole, we will notify you in advance by reasonable means, except in emergencies or other unavoidable circumstances.

Article 12 (External Services)

1. The Service may use services provided by external companies for payments, authentication, AI processing, and other functions.

2. The terms set by those companies may apply to their services.

Article 13 (Disclaimer and Limitation of Liability)

1. We make no warranties about the Service, including its completeness, accuracy, continuity, or fitness for a particular purpose.

2. We are not liable for damages you suffer from causes not attributable to us.

3. Where we are liable for damages in connection with the Service, our liability is limited to ordinary and direct damages, except in cases of our intentional misconduct or gross negligence.

4. This Article and other provisions of these Terms do not apply to the extent that the Consumer Contract Act or other laws do not permit limiting our liability.

Article 14 (Changes to These Terms)

1. We may change these Terms in accordance with applicable law.

2. When we do, we will announce the changes and their effective date in the Service or by other appropriate means.

Article 15 (Governing Law and Jurisdiction)

1. These Terms are governed by the laws of Japan.

2. Unless otherwise required by law, the Tokyo District Court has exclusive jurisdiction as the court of first instance for any dispute between you and us relating to the Service.

Article 16 (Operators and Contact)

The Service is operated by:

  • US parent company: Gakugeki Inc. (447 Sutter St, San Francisco, CA, USA)
  • Japanese entity: Gakugeki Co., Ltd. (株式会社学檄), 1-3-3 Otowa, Bunkyo-ku, Tokyo, Japan

For questions about these Terms, please use the contact page of the Service or email:

info@crossiaxr.com

CROSSIA